Connect the base station to the power cable with one battery out and the cover off.The key is to wait three minutes for the base to discharge fully. Remove the battery cover and remove one battery.Disconnect the power cable from the base station.If your base station was connected and working, then suddenly it won’t connect or find any network try the power cycling hack. The known bug where the base station won’t connect to Wi-Fi after upgrading to the 4G module.Firmware issues preventing Wi-Fi connection.Running VPN or Ad guard when setting up via the app. ![]() Low bandwidth – insufficient Wi-Fi signal strength.Router settings blocking the addition of new devices.Using a 5 GHz Wi-Fi network instead of the compatible 2.4 GHz network.There are several reasons your SS base station won’t connect here are some common ones To fix the connection issue, power cycle or reset the base station and reconnect.Ĭonnecting your SS system to your Wi-Fi network adds an extra layer of security and reliability. Again, using the keypad instead of the app is recommended during the initial setup. Ensure you use a compatible 2.4 GHz Wi-Fi network to set up. SimpliSafe Base Station won’t connect to a 5 GHz network. Why is my SimpliSafe Base Station not connecting to Wi-Fi? This post details probable reasons why your base station won’t connect and the troubleshooting solutions to fix the problem. This allows you to control your devices remotely, integrate voice control, receive notifications and alerts, etc. To integrate the SimpliSafe system into the mobile app, the base has to connect to your home Wi-Fi network. It coordinates and facilitates communication between your SimpliSafe monitoring devices. SimpliSafe base station is the brains of your home security system.
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